We guarantee to repair or replace our pieces for up to two years from date of purchase if the repair or replacement is caused by construction defect. Repair and We guarantee to repair or replace our pieces for up to two years from date of purchase if the repair or replacement is caused by construction defect. Repair and replacement of the coloured layer is guaranteed for one year from the date of purchase. This warranty excludes repair for damage caused by anything other than a construction defect or if the item has lost its ash layer. For the avoidance of doubt, this warranty does not cover damage caused by neglect, abuse or general wear and tear. Regular upkeep of your jewellery is required to maintain your warranty. A documented periodic inspection of your jewellery purchase is the best way to safeguard against potential problems. All repairs under this warranty are at the discretion of the jeweller and will be limited to the purchase price of the item. We recommend saving spare ashes in the event of a replacement. replacement of the coloured layer is guaranteed for one year from the date of purchase. This warranty excludes repair for damage caused by anything other than a construction defect or if the item has lost its ash layer. For the avoidance of doubt, this warranty does not cover damage caused by neglect, abuse or general wear and tear.
Regular upkeep of your jewellery is required to maintain your warranty. A documented periodic inspection of your jewellery purchase is the best way to safeguard against potential problems.
All repairs under this warranty are at the discretion of the jeweller and will be limited to the purchase price of the item. We recommend saving spare ashes in the event of a replacement.
