Shipping Policy

Ashes Jewellery

Once you have placed your order, a free pack will be sent to you, containing everything you need to send us the ashes or hair you would like incorporated into your chosen jewellery pieces, this will include a ring sizer, where required.

Silver jewellery items will be delivered to you approximately 4-6 weeks from receipt of ashes/hair, Gold & bespoke sized items will be 6-8 weeks. Glassware will be approximately 5-6 weeks.

Memorial Keepsakes

Memorial Pin Badges, wooden hearts & candles will be delivered within 7 working days. Memorial Pin badges are sent within 3 working days of your order and are only sent tracked 24 hour with this option selected at the Checkout.

Memorial Bears

Memorial Bears and other personalised animals can take up to 4 weeks from receipt of you items of clothing.